Welcome to the Lorenda Shop FAQ page. Here, we’ve compiled answers to some of the most common questions about our products, orders, and services. If you need further assistance, please contact us directly.

1. What products do you sell?

We offer a wide range of mirrors, including the 21 in. W x 64 in. H Arched Bronze Metal Framed Full Length Mirror (Brand: XRAMFY), Oversized White Bathroom Vanity Floor Mirror (Brand: LuxHomez), and Black Wavy Metal Framed Full Length Mirror (Brand: Spigel), along with other home decor items.

2. Are your products authentic?

Yes, all our products are genuine and sourced from authorized brands such as XRAMFY, LuxHomez, and Spigel.

3. How can I verify if a reseller is authorized?

You can contact us at support@lorendashop.site or call +1 383 372 2382 to verify whether a reseller is authorized.

4. What payment methods do you accept?

We accept credit cards, debit cards, PayPal, and bank transfers for secure and convenient transactions.

5. How do I place an order?

Simply browse our website, select your desired products, add them to your cart, and proceed to checkout to complete your purchase.

6. What is your shipping policy?

We ship products to your provided address, including 511 S MAIN ST MONT ALTO, PA 17237. Shipping times vary based on location and product availability.

7. Do you offer international shipping?

Currently, our shipping is limited to domestic addresses. Please contact us for special arrangements or inquiries.

8. What is your return and refund policy?

We accept returns within a specified period if the product is defective or damaged. Please refer to our return policy on the website or contact us for assistance.

9. How do I track my order?

Once your order ships, you will receive a tracking number via email. You can use it to monitor your shipment.

10. What if I receive a damaged or incorrect item?

Please contact us immediately at support@lorendashop.site or call +1 383 372 2382, providing details and photos if possible, so we can resolve the issue promptly.

11. Can I modify or cancel my order?

Orders can be modified or canceled before they are shipped. Contact us as soon as possible to request changes.

12. How do I contact customer support?

You can reach us via email at support@lorendashop.site or by phone at +1 383 372 2382 for any inquiries or support.

13. Where is Lorenda Shop located?

Our physical address is 511 S MAIN ST MONT ALTO, PA 17237.

14. Are there any discounts or promotions?

Occasionally, we offer discounts and promotions. Subscribe to our newsletter or follow us on social media for updates.

15. How do I stay updated on new products?

Subscribe to our newsletter or visit our website regularly for updates on new arrivals, sales, and special offers.

Need More Help?
For further questions or support, please contact us at:

• Email: support@lorendashop.site
• Phone: +1 383 372 2382
• Address: 511 S MAIN ST MONT ALTO, PA 17237